PRIVACY POLICY

Last Updated: October 2025

Welcome to GlowLuv (“we,” “our,” or “us”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from glowluv.com.

By using our website, you agree to the terms outlined below.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

a. Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

b. Payment Information

We collect payment details (such as credit/debit card or PayPal information) through our secure payment gateway providers. We do not store or have direct access to your full payment information.

c. Technical & Usage Data

  • IP address

  • Browser type and version

  • Pages visited, time spent on site, and other analytical data (via tools such as Google Analytics, Meta Pixel, etc.)

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate order updates and confirmations

  • Provide customer support

  • Improve our website, products, and customer experience

  • Send promotional emails or discounts (only if you opt-in)

3. Sharing Your Information

We respect your privacy — we never sell or rent your personal data.
We may share limited information only with:

  • Payment processors (to securely handle your transactions)

  • Shipping and logistics partners (to deliver your orders)

  • Analytics and marketing tools (to improve site performance and personalization)
    All third-party providers are required to protect your data under strict confidentiality agreements.

4. Cookies & Tracking Technologies

GlowLuv uses cookies to personalize your experience and understand how visitors use our website.
Cookies help us:

  • Remember your preferences

  • Maintain your shopping cart

  • Analyze site traffic and improve navigation
    You can disable cookies in your browser settings, but some parts of the website may not function properly as a result.

5. Data Security

We use industry-standard SSL encryption to protect your personal and payment data.
All transactions are processed through trusted third-party gateways that comply with PCI-DSS security standards.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent for marketing communications

  • Request a copy of the data we hold about you

To exercise these rights, please contact us at support@glowluv.com.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: support@glowluv.com
🌐 Website: www.glowluv.com